Terms of Service – Northants Trade

OVERVIEW

Welcome to Northants Trade.

The terms “we”, “us” and “our” refer to Northants Trade, a trading name of Rock Bottom Northampton Ltd (company number 15012815).

Northants Trade operates this store and website, including all related information, content, features, tools, products and services (the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein (the “Terms”), set out your rights and responsibilities when using our Services.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy [LINK]. If you do not agree, you must not use or access the Services.

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SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence and that you have given consent for any minor dependents to use the Services under your supervision.

To use certain Services, you may be required to provide personal information, including billing, payment, and delivery details. You agree to ensure all information provided is accurate, complete, and up to date.

You are responsible for maintaining the confidentiality of your account details and for all activities carried out under your account.

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SECTION 2 – OUR PRODUCTS

We aim to display products as accurately as possible. However, colours, finishes, packaging, or specifications may vary due to device settings, supplier changes, or manufacturer updates.

Product descriptions and specifications are provided in good faith but may be updated or corrected at any time without notice.

We reserve the right to discontinue, restrict, or limit quantities of any product at our discretion.

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SECTION 3 – ORDERS

Placing an order constitutes an offer to purchase. All orders are subject to acceptance by Northants Trade.

An order is only confirmed once payment has been successfully processed and an order confirmation has been issued.

All purchases are subject to our Refund & Returns Policy [LINK]. Orders are intended for personal or trade use only and must not be resold without our prior written consent.

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SECTION 4 – PRICES AND BILLING

All prices include VAT where applicable but exclude delivery charges, which are added at checkout.

Prices may change at any time without notice. The price payable will always be the price displayed at checkout at the time of placing your order.

You agree to provide accurate and current payment information and confirm that you are authorised to use the selected payment method.

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SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by couriers, customs clearance, supply chain issues, or events beyond our reasonable control.

Risk of loss passes to you when the goods are delivered to you or a person nominated by you. Legal title passes once full payment has been received.

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SECTION 6 – CONSUMER RIGHT TO CANCEL

If you are a consumer purchasing online or by phone, you have the right to cancel your order within 14 days of receiving your goods under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

To cancel, you must notify Northants Trade in writing (email is acceptable) within 14 days of receipt. You then have a further 14 days to return the goods.

Returned items must be unused, in their original packaging, and in a resaleable condition.

Refunds will be processed within 14 days of receiving the returned goods (or proof of return). You are responsible for return postage unless the goods are faulty, damaged, or incorrect.

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SECTION 7 – INTELLECTUAL PROPERTY

All content on this website, including text, images, graphics, logos, trademarks, and product information, is the property of Rock Bottom Northampton Ltd or its licensors.

You may not reproduce, copy, distribute, or use any content without prior written permission.

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SECTION 8 – THIRD-PARTY TOOLS AND LINKS

We may provide access to third-party tools or links. These are provided “as is” and “as available”.

We are not responsible for third-party content, products, or services. Use of third-party services is at your own risk and subject to their terms and policies.

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SECTION 9 – PRIVACY POLICY

Your personal data is processed in accordance with our Privacy Policy [LINK].

As our store is hosted by Shopify, certain data is also processed by Shopify in line with their Privacy Policy.

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SECTION 10 – FEEDBACK

If you submit reviews, feedback, suggestions, or other content, you grant Northants Trade the right to use, reproduce, and publish this content for business purposes without obligation or compensation.

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SECTION 11 – ERRORS AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions.

We reserve the right to correct any errors and to update information at any time, including after an order has been placed.

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SECTION 12 – PROHIBITED USES

You must not use the Services for any unlawful, harmful, misleading, abusive, or fraudulent purpose.

We reserve the right to suspend or terminate access to the Services where misuse is identified.

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SECTION 13 – TERMINATION

We may suspend or terminate your access to the Services at any time without notice.

Sections relating to Intellectual Property, Liability, Indemnification, and Governing Law will survive termination.

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SECTION 14 – DISCLAIMER OF WARRANTIES

All products and Services are provided “as is” and “as available”.

Except where required by law, we make no warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

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SECTION 15 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Rock Bottom Northampton Ltd shall not be liable for any indirect, incidental, or consequential losses.

Our total liability for any claim arising from these Terms or any purchase shall not exceed the total amount paid for the relevant products.

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any matter that cannot be excluded by law.

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SECTION 16 – INDEMNIFICATION

You agree to indemnify and hold harmless Rock Bottom Northampton Ltd from any claim or demand arising from your breach of these Terms or misuse of the Services.

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SECTION 17 – SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain in full force and effect.

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SECTION 18 – WAIVER & ENTIRE AGREEMENT

Failure to enforce any right does not constitute a waiver.

These Terms, together with our policies, constitute the entire agreement between you and Northants Trade.

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SECTION 19 – ASSIGNMENT

You may not assign your rights under these Terms without our written consent.

We may assign our rights and obligations without restriction.

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SECTION 20 – GOVERNING LAW

These Terms and any disputes arising from them are governed by the laws of England and Wales.

You agree to submit to the exclusive jurisdiction of the courts of England and Wales.

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SECTION 21 – CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time.

Changes will be posted on this page, and continued use of the Services constitutes acceptance of the updated Terms.

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SECTION 22 – CONTACT INFORMATION

Questions about these Terms of Service should be sent to us at:

Email: sales@northantstrade.co.uk
Phone: 01604 720272

Legal Entity Details

Trading name: Northants Trade
Operated by: Rock Bottom Northampton Ltd
Company number: 15012815

Registered office:
Artisans' House, 7 Queensbridge,
Northampton, NN4 7BF,
United Kingdom

VAT number: GB454845172